Residential Refuse Collection Program Guidelines

CLICK HERE to Request Additional Refuse Container

Residents are asked to contact All American Waste at 860-289-7850 for any questions or concerns pertaining to collection of Refuse, Recycling, Bulky Waste, and Scrap Metal. 

The Town of South Windsor requires the use of a standard wheeled container by all residents for refuse collection.  Each residence was supplied with one container.  The containers are available in two (2) sizes: 95 gallon and 65 gallon.  Under the automated collection program all bagged refuse must be placed in th container provided or it will not be collected.  The standard color for all refuse containers are dark gray.

Curbside collection of refuse will take place once each week on the same day in accordance with the existing routine schedule. Bulky waste will be collected once each month on the first full week of the month, beginning on Monday. Routine schedule collections shall be made on every legal holiday, except the following: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas, or as noted by the Town in a local newspaper or on its website. Collection not made because of a holiday shall be made the following day and the remaining weekly schedule shall be one day later than normal.

Residents shall place refuse containers and bulky waste items at a point immediately to the rear of the sidewalk (where one exists), or 3 feet from edge of pavement. Residents are reminded to have all items at the curb the night before their scheduled pick-up.  Routes can change for many reasons which may alter the collection time on your street.

Refuse must be placed in the container provided or it will not be collected.

All cans are the property of the contractor.  Please DO NOT take the refuse container or the recycling container should you move/sell your house.

Can I exchange the container for either a larger or smaller size?

If you wish to exchange the container you've received for either a larger or smaller container, please contact All American Waste, LLC at (860) 289-7850, between the hours of 7:00 am and 5:00 pm, Monday through Friday.

How Can I Request a Second Refuse Container?

A household may request a second container for an annual service fee by contacting the Public Works Department at (860) 644-2511, ext. 2343 or submit a request online. The annual service fee will be subject to annual price adjustment review. An invoice for additional container service will be mailed to those residents receiving this service and must be paid by June of each year in order to continue with the program. Failure to pay this invoice will result in the removal of the additional container(s) during the final week of June each year. If removed, there will a $35.00 per can reinstatement fee payable within the first three months (July through September inclusive) of the fiscal year, before return of container.

Grass Clippings - Due to Changes in State Law

Grass clippings can no longer be disposed of with refuse and will no longer be collected at the curb by the Town. Trash mixed with grass clippings will not be collected. Grass clippings should be left on the lawn, removed by private contractor, or brought to a State permitted site.  Click Here for more information

Construction and Demolition Material

Home improvement generated building material wastes are not acceptable. If work is done by a contractor, the homeowner is responsible for disposal of the waste.

Materials Not Acceptable for Refuse Collection

Materials which have not been placed in the auto collection container provided by the Town.

Materials from the repair of, excavation for, construction or destruction of buildings or structures (i.e., earth, plaster, mortar, brick, roofing material, sheet rock).

Dangerous or environmentally unsafe materials such as cleaning fluids, motor oil (will still be taken with recycling), paints (other than dried water-base paints), acids, poisons, drugs, and explosives.

Leaves are collected in the fall during the annual leaf collection program. At other times during the year, leaves may be brought to the compost site at Burgess Road. Call the Town Garage at (860) 648-6366 to make arrangements to obtain a key for the compost site.

Scrap Metal is Not Part of the Bulky Waste Collection

Scrap metal is recyclable. Call All American Waste, LLC prior to noon on Tuesday for a Wednesday metal pickup. Metal is only picked up with advance notice. A fee in the amount of $20.00 is charged for items containing Freon – refrigerators, freezers, air conditioners, dehumidifiers, etc. The fee must be paid in advance of pickup. Please contact the Public Works Department at the (860) 644-2511, ext. 2343 or request a metal pickup online.

Common Disposal Questions

How do I dispose of:

Latex and Oil Based Paint

Participating Retailers - There are area retailers who will accept oil and latex paint of any brand at their store locations.  Paint Care maintains a website (http://paintcare.org/locator/index.php) to locate the closest participating retailer.

Household Hazardous Waste Collection - HHW program will accept oil based paints. Review the HHW program requirements as provided in the Town’s website or contact the Public Works at (860) 644-2511, ext. 2343

Cardboard – Corrugated cardboard is recyclable; it must be placed in recycle bin.

For more information on refuse disposal, contact All American Waste, LLC at (860) 289-7850.