FAQ

  1. When, and how can I find out about parks and recreation offerings and services?
    Our catalog, called “Parks & Recreation Magazine”, is directly mailed to virtually every mailbox and PO Box in town twice annually.  You can expect to see it arrive in early March to announce our Spring/Summer activities and a second issue is released in early August to promote our Fall/Winter offerings. Our website, recreation.southwindsor.org and Facebook, www.facebook.com/swprd are also excellent sources of information and updates.
     
  2. How do I register for parks & recreation programs and services?
    You are in luck!  There are four easy ways to register!
     
    1. In person by visiting us at the Wapping Parks & Recreation Facility  91 Ayers Road, South Windsor, CT 06074. 
    2. Mail in a registration form to address above. Mailed registrations are processed at end of business day. 
    3. Fax forms to 860-648-5048. Faxed registrations are processed at the end of the business day. 
    4. Online which is the most convenient method from the comforts of your home by going to recreation.southwindsor.org

    Please note that telephone registrations will not be accepted, and registrations cannot be accepted without FULL payment and a completed registration form
     
  3. What facilities are available for the public to reserve for group or family parties, gatherings or events?
    You are in luck again!  We have a number of great rental facilities available! Seasonally we have the Rotary Pavilion at Nevers Park, 150 Nevers Road, the Rotary Pavilion II at Veterans Memorial Park, 575 Pleasant Valley Road, and an assortment of athletic fields. Year-round we offer a brand new Banquet Hall and a smaller party room at the Wapping Parks & Recreation Facility, 91 Ayers Road.  Our friendly customer service staff can help you with the reservation by calling 860-648-6355, Mon. through Fri. from 8am to 4:30pm. For details – hours, pricing, etc visit our website at recreation.southwindsor.org, or give us a call, or shoot us an email by clicking here.
     
  4. I have to cancel a registration or reservation. Can I get my money back, what is your refund policy?
    Many programs are very popular and fill quickly, so quickly that we often have waiting lists. The sooner we know of your intentions to cancel out of a program, the sooner we can accommodate others. Requests for refunds will be handled on a case-by-case basis. Generally, full refunds are granted for legitimate medical reasons, or if our department cancels a program. Otherwise, refunds are pro-rated and determined by the percentage of classes or sessions held prior to the date of notification to the Parks & Recreation Department Main Office (please note that notifying an instructor is not considered official notification). The sooner we know, the bigger the refund! Your Satisfaction is Guaranteed!  The South Windsor Parks & Recreation Department continuously strives to provide the residents of South Windsor with high-quality recreation programs, activities, and special events. We are confident you will be happy with our services and we guarantee your satisfaction. If you are not satisfied, we would appreciate your comments, ideas or suggestions for improvement.
     
  5. How do I sign my child(ren) up for local sports programs like Little League, soccer, lacrosse or football?
    We certainly offer quite an assortment of activities for our residents, but we can’t do it all!  There are many wonderful organizations that offer myriad activities from sports to the arts and special events.  All these terrific opportunities are listed in our magazine under “For Your Information” and “Sports Link”.  Please visit our website at recreation.southwindsor.org
     
  6. What are the hours of use in our public parks? 
    Our parks are open for public use from dawn until dusk unless it’s a lighted facility such as the Wapping Tennis courts, Rye Street Park Athletic Field,  Rotary Baseball Field at Nevers Park, the Pepin Youth Baseball field at the Little League Complex on Ayers Road and the Wapping Basketball court.
     
  7. Can I bring alcohol into the parks?
    The only arear that allows alcohol is the Rotary Pavilion at Nevers Park for special events or rentals.
     
  8. Can we smoke in the parks?
    The simple answer is yes, but we are working on designating our public parks as smoke-free environments and would prefer if you refrain from smoking at this time.