Police Records Management / Freedom of Information

Updated 07/06/2026

The Records staff is accessible from the Police Department lobby. 

General Schedule: 

Monday - Friday  7:30AM to 4:30PM.  Please call 860-644-2551 to confirm staff is on duty.

The Records window is closed daily 1pm to 2pm. 

Records Management

The department employs two records specialists who are responsible for the review, filing and dissemination of police record information. They are responsible for maintaining the files of home and business alarm systems and the enforcement of the Town’s alarm ordinance. They organize and prepare records for public dissemination, superior court and juvenile court. They are responsible for maintaining South Windsor’s criminal history database.

Report Copies - Accident and Collision Reports - Freedom of Information (FOI) 

The South Windsor Police Department is committed to being as transparent as possible in accordance with the Freedom of Information Act. Please note requested records must be individually reviewed and processed by department staff.  Many records require redaction before they can be released under FOIA. This process can be extremely time consuming, and completion may require several months. Your patience is both requested and appreciated.  Please contact us with any questions or concerns.  There is a quick link located on the top left of the screen with a fillable request form that you can use to make a records request. 

Record Requests:

Complete your record request form (See form on this page top left on your desktop browser) and hand deliver, mail, fax, or e-mail to pdrecord@southwindsor-ct.gov.  .

Accident Reports and Collision Reports

Are also available through www.crashdocs.org a national depository or through above request process.

Record Notes:

• All records requests are subject to applicable State and Federal law.
• Paper copies cost $0.50 per printed side.
• Electronic files that are delivered on physical media cost $5.00 per media device.
• Payment methods accepted: cash or check
• Requests for mailed copies must include a self-addressed, stamped envelope and pre-payment.
• Request specificity may allow for a faster response as expansive requests can take longer to fulfill.
• Expect a lead time of several weeks, longer if video or audio recordings must be reviewed.
• Please note that current law does not require the department to create a document, perform research, or answer questions. Our agency is required by law to release existing non-exempt public records.