Eversource End of COVID-19 Moratorium

In Connecticut, the moratorium on utility service disconnections for non-payment is ending for non-hardship residential customers. Eversource will resume some collections activities such as disconnect notifications and disconnections of service for non-payment for these customers.

  • Collections activity will resume for non-hardship residential customers on:
    • Disconnect notifications: Sept. 15, 2021
    • Disconnections of service for non-payment: Sept. 29, 2021
  • Residential customers with a verified financial hardship will continue to be protected from service disconnection through the winter moratorium.

Prior to sending any disconnect notifications, Eversource has and will continue to communicate information on payment plans and other assistance for which our customers may be eligible

Eversource Payment Options and Programs to Help You

If you’re finding it difficult to keep up with your electric or gas bills, Eversource has protections, programs and payment plans to help you. Visit Eversource.com/BillHelp